{"id":205,"date":"2025-09-24T10:54:47","date_gmt":"2025-09-24T14:54:47","guid":{"rendered":"https:\/\/loasis.portquebec.ca\/infos-pratiques\/foire-aux-questions\/"},"modified":"2025-11-05T14:47:38","modified_gmt":"2025-11-05T19:47:38","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/loasis.portquebec.ca\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t<div class=\"item component-block-page-header wave wave--in-title wave--flipped wave--3 wave--color-2\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"block-page-header \">\n\t\t\t\t<div class=\"block-page-header__title\">\n\t\t\t\t\t<h1 class=\"h1\">FAQ<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"wysiwyg\">\n\t\t\t\t\t\t\t<p>Discover our frequently asked questions and easily find the answers to your most common questions, thus simplifying your visit to L\u2019Oasis.<\/p>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t<div class=\"item component-accordion background-color--2 \">\n\t\t<div class=\"block-accordion container\">\n\t\t\t\n\t\t\t<div class=\"block-accordion__list js-a11y-drawer-group \">\n\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-1\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Where can I park?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-1\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Several paid parking lots are available nearby.\u00a0Please see the <a href=\"https:\/\/loasis.portquebec.ca\/en\/how-to-get-there\/#parking\">parking map<\/a>.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-3\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Is there a food service on site?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-3\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, La Folle Tabl\u00e9e has designed an exclusive menu for L\u2019Oasis du Port de Qu\u00e9bec. <a href=\"https:\/\/loasis.portquebec.ca\/en\/terrace\/\">See our menu<\/a>.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-5\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can I bring my dog to the Oasis?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-5\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, dogs are welcome if they are on leash at all times. However, they<span class=\"Y2IQFc\" lang=\"en\">\u00a0cannot go in the water.<\/span><\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-7\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can I bring my own water bottle?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-7\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Absolutely. There are even water filling stations on site.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-9\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Is there a space to change?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-9\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, locked facilities are available to change as well as lockers to store your personal belongings. Note that you must bring your own padlock.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-11\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can my child swim alone in the bath?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-11\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>No. Children under 14 must be accompanied by an adult and pass a swimming skills assessment to swim without a life jacket.<\/p>\n<p>Children 7 and under must wear a life jacket.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-13\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can I reserve a space for a group?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-13\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>For any special request, contact us by filling out the <a href=\"https:\/\/loasis.portquebec.ca\/en\/contact-us\/\">contact form<\/a>.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-15\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Are there showers to rinse off?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-15\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, you have access to outdoor showers on site.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-17\" data-a11y-toggle>\n\n          <h2 class=\"h4\">How many swimming lanes are there and how long are they?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-17\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>We have 4 Olympic-size swimming corridors (50 meters) at your disposal. Take a virtual tour of our swimming area at\u00a0<a href=\"https:\/\/bit.ly\/BaignadePdQ\">https:\/\/bit.ly\/BaignadePdQ<\/a><\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-19\" data-a11y-toggle>\n\n          <h2 class=\"h4\">What does the Oasis site look like?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-19\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>By clicking on the following links, you can take a virtual tour of both the bathing area and the terrace bar.<\/p>\n<p><a href=\"https:\/\/bit.ly\/4dd8dtb\">https:\/\/bit.ly\/4dd8dtb<\/a><\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-2\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can I bring my own chair?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-2\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, but L\u2019Oasis du Port de Qu\u00e9bec is equipped with Adirondack chairs, bean bags, picnic tables, sofas and stools. The site seats around 250.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-4\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Is there a children\u2019s menu?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-4\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>For children, La Folle Tabl\u00e9e offers a ham and cheese panini.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-6\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can I bring my own food?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-6\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, it is possible to bring your own food and enjoy the facilities free of charge outside of the gazebo and terrace. Please note, however, that bringing alcoholic beverages on site is prohibited.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-8\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Can I bring my own alcoholic drinks?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-8\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>No, bringing your own alcoholic beverages to the Oasis is prohibited. A bar service is available on site.\u00a0<a href=\"https:\/\/loasis.portquebec.ca\/en\/terrace\/\" rel=\"noopener\">See the menu<\/a>.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-10\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Are there washrooms on site?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-10\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes,\u00a0<a href=\"https:\/\/loasis.portquebec.ca\/en\/facilities-and-services\/\">washrooms are accessible directly on the site.<\/a><\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-12\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Are children allowed on the site?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-12\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Yes, children are allowed on the site.<\/p>\n<p>Children under 14 must be accompanied by an adult and pass a swimming skills assessment to swim without a life jacket.<\/p>\n<p>Children 7 and under must wear a life jacket.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-14\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Is the site accessible for people with reduced mobility?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-14\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p><a href=\"https:\/\/loasis.portquebec.ca\/en\/access-and-rules\/#universal-accessibility\">Yes, the terrace is accessible<\/a>. However, we recommend being accompanied.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-16\" data-a11y-toggle>\n\n          <h2 class=\"h4\"> Are there fish or animals in the water?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-16\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>The Port of Qu\u00e9bec Oasis harbour bath is located in a natural environment. Just like swimming in a lake, it is possible to encounter fish and aquatic fauna.<\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion__item js-a11y-drawer\">\n  <button type=\"button\" class=\"accordion__toggle\" aria-controls=\"accordion-panel-18\" data-a11y-toggle>\n\n          <h2 class=\"h4\">Where to find the terrace bar overlooking the marina?<\/h2>\n    \n  <\/button>\n\n  <div class=\"accordion__content\" id=\"accordion-panel-18\" data-a11y-target inert>\n    <div>\n      <div class=\"accordion__inner wysiwyg\">\n        <p>Our magnificent terrace bar is located both inside and behind the tent. Take a virtual tour of our site via the following link:\u00a0<a href=\"https:\/\/bit.ly\/4dd8dtb\">https:\/\/bit.ly\/4dd8dtb<\/a><\/p>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-205","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently asked questions - L&#039;Oasis du Port de Qu\u00e9bec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loasis.portquebec.ca\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - 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